Quality policy of Precise Metal Production
Quality and reliability are the foundations of our long-term successful business activities. For us, quality means meeting and, if possible, exceeding both the required and unspoken customer expectations. In this sense, our quality is an important criterion for customers in their purchase decision and order placement as well as a long-term customer relationship.
Precise Metal Production GmbH & Co KG always acts in the interest of its customers and is a reliable partner. We also maintain a cooperative relationship with our suppliers, who are an indispensable part of our service provision and success. We take feedback from customers and partners seriously.
All employees strive to provide continuously high quality in the interest of our customers. In order to guarantee our high quality, employees and managers regularly attend training and further education courses which guarantee a high level of training. The management expressly supports such measures. This is clearly regulated in our quality management manual.
We promote friendly cooperation between all hierarchical levels and strive to offer career prospects.
We have defined process flows transparently and clearly. These are subject to a continuous improvement and further development process with the aim of achieving and continuously improving the satisfaction of our customers. Newly introduced processes are immediately documented and the documents are managed accordingly to ensure permanently high quality in all areas. Our understanding of quality and quality awareness as well as the attitude of all employees towards quality are prerequisites for the satisfaction of our customers.
Our quality policy is defined by the management. The management is committed to the consistent application and continuous improvement of the quality management system. The quality policy is regularly reviewed for its suitability and appropriateness and adjusted if necessary.
Our quality policy establishes a framework for setting our quality objectives. In order to check the quality management system and to document the quality striving of Precise Metal Production GmbH & Co. KG, the management decided to certify according to ISO 9001 as well as to act according to the standards of ISO/TS 16949 – and this successfully for many years.